Privacy policy.

Independent Quality Solutions Ltd

Our website address is: https://i-q-s.co.uk

This Privacy Policy sets out how we, Independent Quality Solutions Ltd, collect, store and use information about you when you use or interact with our website, www.i-q-s.co.uk and where we otherwise obtain or collect information about you.

Independent Quality Solutions Ltd is the ‘Data Controller’ of your personal data processed in relation to your visit and use of the IQS website.

Contents

  • How we collect or obtain information about you

  • Personal data we collect when you contact us

  • How we use your information

  • Disclosure of your personal data to third parties

  • How long we retain your information

  • How we secure your information

  • Your rights in relation to your information

  • Contact us

How we collect or obtain information about you

We collect or obtain personal data about you only when you;

  • contact us by email or phone

  • send us an enquiry through our website

  • register for our newsletter

  • use or view our website via your browser’s cookies ?? or just IP number

What data we collect

Personal data can include your name, contact email, colleague names and contact details, telephone number, company address and any other information that you provide to us.

When you send an enquiry to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

How we use your information

We store your data exclusively for administrative and business purposes e.g. to be able to contact you, for invoicing purposes, etc. We may email you with details of other services we can offer.

Disclosure of your information to third parties

Only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you, where required by law or to enforce our legal rights. We do not sell your information to third parties (other than in the course of a business sale or purchase or similar event)

How long we retain your information

For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business).

How we secure your information

Using appropriate technical and organisational measures; these include storing your information on secure designated drives and servers and only uploading information to an approved cloud computing service. Data is backed up frequently and back-up drives are securely held. If data is printed out, then files are kept in secure locations and cannot be accessed by unauthorised personnel. Data print outs are shredded and disposed of securely when no longer required.

Your data protection rights in relation to your information

  • To access your information and to receive information about its use

  • To have your information corrected and/or completed

  • To have your information deleted

  • To restrict the use of your information

  • To receive your information in a portable format

  • To object to the use of your information

  • To withdraw your consent to the use of your information

If you would like to make a request regarding any of the above, please contact jane.britten@i-q-s.co.uk or call 01462 713322

Contact us

The data controller in respect of our website is Independent Quality Solutions Ltd.  If you have any questions about this Privacy Policy, please contact the data controller by: 

  • writing to us at our registered address: Enterprise House, Wrest Park, Silsoe, Bedfordshire, MK45 4HR

  • telephone: 01462 713322

  • email us: jane.britten@i-q-s.co.uk